No More Drama

I realize there have been a lot of posts recently about all the dress drama, so I will hopefully try to make this the last one. I'm quite happy to say that I will never have to return to Bridals by Roma for anything else again. Last Tuesday, Mike's Mom made the trip over to the store with me with the sole intention to retrieve the dress and take possession of it. Our only goal was to get the dress and leave with it. I think we were both pretty anxious about going over there to get it, we weren't sure what we were in store for with our favorite store manager. Thankfully the lovely manager Joanne by some miracle was not at the store on this particular day. We were able to get the dress and leave with little to no altercation. We did tell the seamstress how extremely unhappy we were  and how going to that store had become such a stressful and upsetting process. Although they did tell us they ordered more fabric for the dress there was no way we ere sticking around and waiting it out to see the results.

We immediately took the dress over to the new bridal salon where they agreed to write the letter to American Express on the condition of the dress. As soon as we arrived and they saw the dress I felt better in hearing four people immediately agreeing with the color.  They agreed with the color differences and showed us the alterations on how they changed the dress. We were (somewhat) shocked when the new salon showed us even more changes that we didn't know about and the original store blatantly lied to us about and falsely represented the changes they made to the dress.

In any case I'm so glad it's done and over with now, the dress is now hanging in the closet upstairs while I wait for American Express to explore the claim. I'm feeling more optimistic that they will rule in my favor now that I know the other salon agreed. In the end I know this happened for a reason and I am so happy with my new dress. I am planning to donate my first dress to Brides Against Breast Cancer so I know that some good will come out of this as well. I couldn't think of a better cause for the dress to go to!